1. Introduction
1.1 At Solecutours Ecuador Cia. Ltda., we are committed to protecting and respecting our users’ privacy. This policy outlines how we collect, use, and protect your personal information when you use our website.
1.2 By accessing and using our website, you agree to the use of cookies in accordance with the terms set out in this policy.
2. Credit
2.1 This document has been drafted using a template from SEQ Legal (http://www.seqlegal.com).
3. Collection of Personal Information
3.1 We may collect, store, and process the following types of personal information:
(a) Information about your device and your use of the website (including geographic location, browser type, operating system, referral source, visit duration, pages visited, and navigation paths);
(b) Information related to communications you send us through our website;
(c) Any other personal information you choose to provide us.
3.2 Before providing us with a third party’s personal information, ensure that you have obtained that person’s consent for processing their data in accordance with this policy.
4. Use of Personal Information
4.1 The personal information we collect will be used solely for the purposes stated in this policy or as detailed on specific pages of the website.
4.2 Your personal information may be used to:
(a) Manage and improve our website and services;
(b) Respond to your inquiries about our products and services;
(c) Handle inquiries or complaints related to our website.
4.3 We are committed to not sharing your personal data with third parties for direct marketing purposes without your explicit consent.
5. Disclosure of Personal Information
5.1 We may share your personal information with our affiliated agencies as necessary to fulfill the purposes described in this policy.
5.2 Your personal information may be disclosed in the following cases:
(a) When required by law;
(b) In the context of ongoing or future legal proceedings;
(c) To protect and defend our legal rights, which may include sharing information with third parties for fraud prevention or credit risk management.
5.3 Beyond these cases, we will not disclose your personal information to third parties.
6. Retention of Personal Information
6.1 We maintain clear data retention policies designed to ensure compliance with our legal obligations.
6.2 We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected.
7. Security of Personal Information
7.1 We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or alteration.
7.2 Your personal information will be stored on secure servers, protected by passwords and firewalls.
7.3 All financial transactions on our website are processed using high-security encryption.
7.4 Although we take all possible precautions, please note that data transmission over the Internet is not entirely secure, and we cannot guarantee absolute security of the information sent.
8. Changes to the Privacy Policy
8.1 We reserve the right to update this privacy policy. Any changes will be reflected in a new version published on our website.
8.2 We recommend reviewing this policy periodically to stay informed of any modifications.
9. Third-Party Websites
9.1 Our website may contain links to third-party websites.
9.2 We are not responsible for the privacy practices of these external sites and recommend reviewing their respective privacy policies.
10. Use of Cookies
10.1 Our website uses cookies to enhance your browsing experience.
10.2 A cookie is a file with a unique identifier sent by a web server to your browser, which is then stored and returned to the server when the browser requests a page.
10.3 There are two types of cookies: persistent and session cookies. Persistent cookies remain on your device until their expiration date or until you delete them, while session cookies are deleted when you close your browser.
10.4 Cookies typically do not contain personally identifiable information, but the information we store may be associated with data obtained through cookies.
10.5 You can manage or reject cookies through your browser settings, but this may affect the functionality of our website.
11. Our Contact Details
11.1 This website is operated by Solecutours Ecuador Cia. Ltda.
11.2 We are registered in Ecuador, with an address at Calle N1A, OE7-197 and Calle OE7G, San José de Conocoto Bajo, Villas Isabel – Quito.
11.3 You can contact us through the form on our website, via email at hello@soleq.travel, or by phone at +593 22194333 or 0995258344.
